Privacy Policy

BIG Officer Bear Entertainment believes it is your right to know what information we may collect from you and how and why we may use it. This document helps to explain these procedures. BIG Officer Bear Entertainment is the owner and operator of bigofficerbear.com. We collect information from our customers that allow us to serve you, our customer, more effectively. 

1. Personal information we collect 
We collect personal information that you choose to provide voluntarily when using the BIG Officer Bear website. This information includes your email address and a password when you register to create your bigofficerbear.com account. We may also ask you for personal information when you contact our customer service department. This is necessary so we can protect against fraud and to process your request more efficiently. 

Purchase information 
When you place an order with bigofficerbear.com, we collect your name, email address, phone number, billing and shipping addresses, credit card number, expiration date and identification code if applicable. This information is important in processing your order and verifying your billing address. It also allows us to deliver your content order and keep you informed regarding the status of your order. All credit card information is entered by you on our secure page and delivered to the PCI compliant processing center. At no time are any of your private credit card details available to any human.

Cookies and other computer information 
When you visit the bigofficerbear.com website you will be assigned a "cookie" (a small unique identifier text file) to be stored on your computer's hard drive. The purpose of this cookie is to identify you when you visit our site so we can enhance and customize your experience. Your browser must be set to accept this "cookie" for you to be able to properly access bigofficerbear.com. You can delete this "cookie" on your computer once you have completed your visit. To delete a cookie on your browser refer to the "Help" menu on your particular browser. We also collect technical information from your computer each time you request a page during your visit to bigofficerbear.com. This information will include your Internet Protocol (IP) address, your operating system and browser type. We collect this information to enhance your experience at bigofficerbear.com and to help us create and develop an improved site. We do not rent or sell this information to any third parties. 

Other times we may collect personal information 
From time to time, BIG Officer Bear Entertainment may conduct surveys, contests, and/or giveaways using our Website, email, or other media. If you choose to participate, we may require you to supply personal information. We treat this information with the same policies as outlined in this document. We will use your email address that you provide to respond to your questions, suggestions, and/or requests for assistance in using bigofficerbear.com. 

2. Use of your personal information 
Information we collect on bigofficerbear.com may be used to enhance your shopping experience in the following ways: 
Deliver content and services that you purchase online 
Register you as a customer of bigofficerbear.com 
Bill your credit card for purchases you make on bigofficerbear.com 
Confirm your purchases 
Respond to your customer service inquiries and/or requests 
Communicate special sales, offers, features, contests, giveaways, etc. that may be of interest to you if you choose to receive such notices 
Customize your experience at bigofficerbear.com 

3. When and with whom we share your personal information 
We never sell or rent your billing or credit card information to any third parties under any circumstance. 

4. How you can decide what marketing communication your receive from us 
We may occasionally send a general marketing email to our existing customers regarding BIG Officer Bear. We may also need to send operational emails to inform you of any changes to our site that might affect your personal information. We may also need to contact you about a problem with an order you placed. 

5. How we protect the security of your personal information 
The security of your personal information is as important to BIG Officer Bear Entertainment as it is to you. BIG Officer Bear Entertainment uses a technology called Secure Sockets Layer (SSL). BIG Officer Bear Entertainment has obtained a digital certificate from GeoTrust, Inc. When you enter a secure section of the BIGOfficerBear site, an image of a closed lock or a solid key should appear in the bottom bar of your browser. If you click on this image, a small pop-up window displaying site-security information will appear. The digital certificate guarantees that your personal information is being transmitted to the secure and encrypted BIG Officer Bear Web server. Your personal information is protected by the password you created when you registered an account at bigofficerbear.com. It is your responsibility to keep this password confidential. 

6. Changes to the BIG Officer Bear Entertainment Privacy Policy 
We reserve the right to change, modify or amend this privacy policy at any time. If we make any significant change to this policy, we will post a notice of the change on bigofficerbear.com 

7. How to contact BIG Officer Bear Entertainment 
If you have a problem regarding an order, or want more information on a particular title, email us at support@bigofficerbear.com. If you are experiencing technical problem with our site, please open a support ticket on our system or email support@bigofficerbear.com